CUSTOMER INFORMATION

ACCOMMODATION AGREEMENT On one side is referred to as the actual customers in the following article and / or legal entity referred to as the address on one side and hotels in the following article DENİZLİ / TURKEY which 'Melrose View Point Hotel'; These parties, which will be referred to as Parties in the following articles; Considering that this contract is an official offer, it includes all the conditions for the provision of paid accommodation service, that all the following conditions are binding (strict) for the parties, that it is included in the website www.melroseviewpoint.com, it will not be changed by the customer, hereby have concluded within the framework of: 1. CONTRACT SUBJECT 1.1. In accordance with this contract, the Hotel is obliged to provide accommodation service at the Hotel upon the request of the Customer (hereinafter referred to as "Service"). 1.2. With the signing of this contract, the Customer will confirm that he has been informed about the accommodation rules, reservation rules and tariffs at the hotel. 1.3. From the moment this contract is signed, the Hotel will confirm the customer's request. 2. TYPE OF ACCOMMODATION RESERVATION 2.1. Service reservation can be made by filling out the online reservation form on the www.melroseviewpoint.com website. 2.2. In case the customer wishes to terminate the request or make any changes, he / she can request a change by specifying the date to be made on the [email protected] website. 2.3. The customer must notify the hotel of their request to make changes to their Reservation at the latest fifteen days before the hotel's estimated service provision date. 2.4. The customer can request a change and termination of the reservation at most 2 times without paying any fee. If the customer requests more changes, the customer will be obliged to pay a fee according to the change, reservation and termination tariff applied by the hotel. 2.5. With this contract, the Customer agrees, declares and undertakes that the reservation will be made taking into account the prices applied at the time of the confirmation of the reservation change request, if he / she changes / wishes to make changes to the reservation during the period when the special discount is applied. 2.6. The discount for children will be applied if they stay in the same room as their parents. The age of the child reported by the Customer during booking will be taken into account. Although it is determined that the age of the child is different from the age specified in the identity card requested by the authorized person during the reservation registration, the necessary changes will be made in the reservation and the fee will be covered by the customer. 3. PAYMENT METHOD 3.1. The customer will enter his / her credit card information into the system during the payments made by credit card through the online reservation system. 3.2. The hotel accepts that the credit card information and the system where the information is presented is under the protection of a special security system that prevents the information from being viewed or copied in any way and in any way. At the same time, the hotel will not compensate and will not be held responsible in any way for the damage caused by third parties learning of information and documents and secrets due to damaging programs and similar program systems caused by the Customer's computer and the carelessness of the customer. 3.3. During check-in to the hotel, the customer will present the credit card used for payment when registering online or a photocopy of the front part of this credit card. The responsibility for the damages / damages that will occur if the customer does not fulfill these responsibilities will belong to the customer. 3.4. The invoice to be sent to the customer will be sent to the address specified by the customer. If the customer has not specified the address to send the invoice, the invoice will be sent to your contact address. The Hotel will not be held responsible for not receiving the invoice if the customer specifies the wrong address, does not specify the recipient, or the recipient is not at the specified address. 4. REFUND OF PAYMENT 4.1. The entire payment made will be returned to the Customer upon the Termination or change request made 14 days prior to the Customer's check-in. 4.2. In case of cancellations made 7 days or less before the expected arrival day, 50% of the entire accommodation fee will be deducted from the customer. 4.3. During the reservation registration, for payments made by credit card, the refund will be refunded to the bank account where the payment was made. 5. ACCOMMODATION 5.1. The age and identity of the customer will be checked during check-in. The expenses incurred due to the wrong information provided by the customer shall be borne by the Customer. 5.2. No matter what time the customer arrives at the hotel, he will settle in the room at 14:00 at the earliest on the day of arrival and will leave the room at 12:00 at the latest, no matter what time he will leave the hotel, and additional service to be provided to him after he leaves the room.
Company Privacy Policy Melrose Viewpoint Hotel takes all necessary administrative and technical measures in line with the principle of utmost care to protect the confidentiality of personal data collected by the means described in the General Disclosure Text on Personal Data from its external stakeholders and in the KVKK T04 Information Text for Personnel from its employees and in physical and / or electronic form. Melrose Viewpoint Hotel processes, stores or shares all the personal data it collects in accordance with the relevant legislation and company policies and under the conditions specified in the above-mentioned lighting texts. Melrose Viewpoint Hotel takes the necessary measures to ensure that these companies comply with the confidentiality standards and terms of melrose Viewpoint Hotel, if it shares information with the institutions or organizations it cooperates with. Melrose Viewpoint Hotel takes the necessary measures to ensure that all its employees comply with the privacy policy and show the necessary sensitivity in this regard. Our employees are informed about the protection of both their personal data and personal data belonging to stakeholders through trainings. The commitments made in this policy are valid for the information shared through melrose Viewpoint Hotel's website and other channels. In case of linking to other web sites on this site or other channels, the privacy principles and terms of use of the linked web sites are valid and Melrose Viewpoint Hotel is not responsible for any damages that may be incurred due to visiting the related web sites. melrose Viewpoint Hotel does not disclose to third parties the personal information transmitted electronically over the users' website www.melroseviewpoint.com ("Website"). melrose Viewpoint Hotel does not share, sell or use personal information to third parties, except for the purposes described in the collection of information. melrose Viewpoint Hotel determines and uses the IP address of the users when necessary in order to identify the problems related to the system and to solve the problems that may arise on the Website immediately. IP addresses can also be used to identify users in general and to collect comprehensive demographic information. Users are required to provide some personal information (such as name-surname, telephone, address, e-mail addresses) about themselves in order to gain titles such as membership or being a seller to the Website through the Website. Personal information is used to contact the user when necessary. The information requested by melrose Viewpoint Hotel or the information provided by the user or the information about the transactions made through the Website can be used in various statistical evaluations, creating a database, offering personalized packages / offers and market research. The user's personal information includes name-surname, address, phone number, e-mail address and all kinds of information to identify the user. Melrose Viewpoint Hotel will not disclose any of the personal information to third parties, unless otherwise stated in this privacy policy. melrose Viewpoint Hotel, to keep confidential information strictly private and confidential, to consider this as a confidentiality obligation and to ensure and maintain confidentiality, to take all necessary measures to prevent all or any part of confidential information from entering the public domain or unauthorized use or disclosure to a third party and undertakes to show the necessary care. Melrose Viewpoint Hotel reserves the right to change the matters set out in this policy without prior notice in order to keep the principles regarding the privacy policy up-to-date and to comply with the relevant legislation and company policies. Cookie Policies a) What is a Cookie: A cookie, or "cookie" as it is known, is a small text file or information saved on your computer or mobile device (such as a smartphone, tablet) when you visit our sites (www.melroseviewpoint.com) using mobile and desktop devices. Cookies usually contain the names of the websites they come from, their lifetime (how long they will stay on your device) and random numbers. b) What We Use For: We use cookies for personalization purposes, to make our sites easier to use, to adjust to your interests and needs, and to display smart advertisements to our users. Websites are able to read and write these cookie files so that important information about you is remembered (such as remembering your preference settings) in order to be recognized and offer you a more suitable website. Cookies also help speed up your future actions on our sites. In addition, to understand how visitors use our sites and to improve the design and usability of our sites, the use of our cookies is entitled.
LEGAL WARNING Entering this website (briefly referred to as the SITE) and / or using any information on the SITE in any way means that you accept the following conditions. Entering the SITE, the use of the SITE and / or any / several information / s and / or data / s on the SITE for any purpose and reason, violation of the contract, tort, violation of the relevant legislation and / or other reasons Melrose Viewpoint Hotel (briefly referred to as the SITE in full) is not responsible for any direct and / or indirect damages. Melrose Viewpoint Hotel reserves the right to change all kinds of products, services, conditions of using the SITE and the information provided on the SITE without the need for a prior notice and notification, rearrange the SITE, cease publication and all other rights . Regulations, changes come into force at the time of publication on the SITE. The use of the SITE and / or access to the SITE and these regulations and changes are deemed to have been accepted by the users. Melrose Viewpoint Hotel, as a result of the breach of contract, tort, negligence and / or other reasons; It does not accept any responsibility for interruption of the transaction, error, negligence, interruption, deletion, loss, delay of the transaction or communication, computer virus, communication error, theft, destruction or unauthorized entry, modification or use. The SITE may contain links or references to other websites that are not under the control of Melrose Viewpoint Hotel. Melrose Viewpoint Hotel is not responsible for the content of these sites or the other links they contain. Melrose Viewpoint Hotel is not responsible for any extension that it does not explicitly state on its site. Melrose Viewpoint Hotel SITE's general appearance and design and all information, pictures, products and services offered for sale, Melrose Viewpoint Hotel brand and other brands, www.melroseviewpoint.com domain name, logo, icon, demonstrative, written is the owner and / or licensee of all materials, including technical data, computer software, applied sales system, business method and business model, and their intellectual and industrial property rights provided in electronic, graphic or machine-readable form and are under legal protection. No material on the SITE; It may not be modified, copied, reproduced, translated into another language, republished, installed on another computer, posted, transmitted, presented or distributed, including the code and software, without prior written consent and without reference, in the broadest sense of the legal regulations. and applications cannot be subjected to any process that requires the permission of the right owner. The whole and / or part of the SITE cannot be used on another website without permission. On the contrary, all transactions and actions listed here and not counted against Melrose Viewpoint Hotel require legal and criminal liability in the broadest sense. All other rights of Melrose Viewpoint Hotel that are not explicitly listed here are reserved. Melrose Viewpoint Hotel is entitled to update the content of this Disclaimer page at any time. It recommends its users to visit the Disclaimer page every time they enter the SITE.

 


 
 

Mega Tasarım 2014